A ''Verified Partner'' is a properly licensed vendor authorized to sell products who demonstrates that he or she can meet the highest quality standards imposed by Kechiq on products and services.
Why the name of the Verified Partner isn’t shown? We don’t reveal the name to avoid contacts external to the platform. The safety of your purchases is the most important thing for Kechiq.
Your payment is transferred to the escrow account of Kechiq and stays safe until the end of the period of return, that is 100 days after the delivery; inly after these 100 days the amount will be deposited to the Verified Partner.
The Insurance Purchase of Kechiq is a free service active for every transaction of the marketplace and for every type of buyer.
The Seller insures each product for its total value and ships it with a tracking number. You can check the current status of your order at any time from your Kechiq Account.
If the delivery wouldn’t take place for any reason Kechiq will immediately refund you thanks to Insurance Purchase of Kechiq.
If you purchased a product on Kechiq's website and have doubts about its authenticity, please contact us within 14 days of receiving delivery and a dedicated team will check your case and commit to finding a solution between you and the seller.
If it isn’t possible to find an immediate solution you will be refund directly by Kechiq, thanks to the Insurance Purchase of Kechiq.
Our operators are always at your disposal through our Chat, Messenger, WhatsApp, e-mail and telephone for helping you to manage every kind of problem related to your purchase, always mediating between you and the Verified Partner.
We are always at your sevice via Chat, Whatsapp, Messenger, Mail and telephone.
If you want to return your order you have 100 days for returning it freely and without any additional cost. If you ask for the return within 14 days from the reception of the order you will be refund with money. From the 15° day from the reception you will be refund with a coupon of the same amount of the cost of your watch to spend in our web site www.kechiq.com within 12 months from the reception of the coupon.
In case the product was not delivered or does not match the description made by the merchant, the purchase price will be refunded to you. In the case of a return, the refund will be made quickly and easily.