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Positive reviews +1,8K
What people say about us
Why so many have trusted us
Each product comes with a certificate of guarantee, original packaging and is subject to strict quality controls.
Speed in the handling, delivery and dispatch of orders, especially for products with “K-Fast” shipping.
Best prices on the market and guaranteed savings! Possibility of payment in instalments as well as by the most widely used methods.
What we guarantee
Guarantee of authenticity
If you have purchased a product from Kechiq Concept Boutique and have any doubts about its authenticity, please contact us within 14 days of receiving your order and a dedicated team will take care of your case and verify it.
In the event that an immediate solution to your case cannot be found, you will receive a refund directly from Kechiq thanks to the Purchase Protection service.
Free return within 100 days at no extra cost
If the return request and the return of the product is made within 14 days after delivery of the product, a refund will be made. From the 15th day, the product cannot be refunded in cash but a coupon code of the same value as the order will be forwarded to be consumed within 12 months from the date of issue.
If the product has not been delivered or does not correspond to the description given by the retailer, the purchase price will be refunded. In the event of a return, the refund will be made quickly and easily.
Make your purchase on Kechiq
Secure payment to escrow account
Full customer service
Free returns within 100 days
If you’re not satisfied with the product, you can request a return within 100 days. Learn more ›100% new products
The guarantee of authenticity protects you from non-genuine products. Learn more ›Kechiq Concept Boutique
Welcome to Kechiq, the best watch marketplace Complete your registration
Includes glass repair in the event of a full breakdown during the 2-year legal guarantee period. Includes crystal repair / replacement, home collection and return shipment from the service centre. Does not include repair of scratches, chips or other damage caused by falling watch.
Service for engraving a personalised text/date on the back of the watch. The possibility varies depending on the brand and model of the watch. We reserve the right to carry out a feasibility check beforehand. If it is not possible to engrave the back of the chosen product, the engraving service will be refunded.
Glass + Warranty Plus 1 year insurance at a special price just for you.
Glass Protection: Includes glass repair in case of complete breakage during the 2-year legal warranty period. Includes glass repair/replacement, home pickup and return shipping from service center. Does not include repair to scratches, chips or any other damage caused by dropping the watch.
Warranty Plus:
1-year extended warranty in addition to the 2-year legal warranty
All the « Ships from and sold by Kechiq » products always enjoy the manufacturer’s official warranty. All the products sold on Kechiq by Verified Partners enjoy several types of warranty, such as the manufacturer’s official warranty, reseller’s warranty or supplier’s warranty. The type of warranty provided by the seller and its duration are always displayed on the advertising. Concerning new products, the minimum duration of the warranty is 2 years. For further information or for verifying the type of warranty provided with the product you want to buy, please, contact our Customer Service.
You can return the product free of charge and without additional shipping costs within 100 days. After 14 calendar days from the delivery of the product, the return will be made using the same payment method with which the order was processed. After the 15th day the product cannot be refunded, but you will have a coupon of the same value to buy in Kechiq within 12 months from the date of issue.
The “Verified Partner” is a seller who has been authorized to sell watches because of a regular license and who satisfies the qualities of elevated rank imposed by Kechiq on its products and services. Why is the seller’s name hidden? We don’t show our seller’s name to avoid whichever contact outside the platform, to safeguard both parties. The safety of your purchase is the most important issue to Kechiq: in fact, we take care of your orders and of the safety of your payments and we can handle eventual claims with the seller guaranteeing your best protection. When you purchase from a Kechiq “Verified Partner” you obtain the same terms and conditions offered by Kechiq. If you are the owner of the intellectual property rights of this brand or a representative, please, ask for more information about this partner by filling this form.
All the products pinned as “Shipped by Kechiq” are sold by third-party sellers on Kechiq Marketplace and they have been settled in a Fulfillment Center which will then send them directly to end customers through one of our shipping companies and according to the delivery methods provided on our website. While placing your order, you can choose the shipping method you prefer. After placing an order, the estimated dates of shipping and delivery of your order will be shown on the sections “My orders” and in the confirmation e-mail you will receive. Kechiq Logistics is a service offered to our sellers through which it is possible to store their products in the warehouses of Kechiq, which will deal directly with packaging, shipping and customer services. The items managed by Kechiq Logistics benefit from the Standard Free Shipping for all private customers. If you are a seller, you can significantly increase your business using the Kechiq Logistic. For further information click here.
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